This tool as noted one participant, leads to decisions which might achieve the desired result, prevents latent hazards that may occur in a given case and looks for the proportion of the increase in productivity, clear this, must be a management team optimum and sensitized to the real needs of the company and the environment, which should also contemplate scenarios as are: the municipality where the Organization, cooperation by the rod authority and of course the political, economic and social climate that the country, to thus adapt to various situations that may be occurring in the course of time; as for example an eminent devaluation sustained l Bolivar Fuerte. Be considered, that a few years ago to reduce the cost of processes computer was the main objective: the economies of scale could be obtained through the centralization of systems. Outsourcing enables companies to recover between 20% and 30% of the cost of data processing, and gives them access to a flexible infrastructure and trusted. The decentralization of systems of information, and the resulting administrative complexity, has become even more attractive professional alliances. Nowadays, information systems are for the majority of the organizations strategic and competitive positions depend on the ability to meet the growing demand of customers with an immediate response.
Outsourcing in the medium and long term is the most appropriate way of providing a service with a multiplicity of requirements in today's information technology. Outsourcing is being applied to all business processes in an organization. Areas like accounting, personnel and payroll, call centers are candidates for business service management contracts. Flexibility and quality of service are the most frequent parameters to measure performance the outsourcing. These criteria are measured and compared with the agreed in the contract with a clear and systematic monitoring, service level and identifying the benefits achieved. It should not be forgotten, that one of the greatest needs in multinational companies outsourcing is that may be in position to offer a global service, with a consistent quality of service to multinational organizations. Daily thousands of users access to a network of data banks.
Outsourcing is heading inevitably toward the globalization of services and information systems management in deciding to make use of outsourcing, should be very clear that there are obstacles that must be considered, as: loss of control. Lack of control over the staff of the contractor. Do not negotiate the appropriate choice of the contractor contract. Quality / experience of the subcontractor (vendor Outsourcing). Security risks. The company half way may be if fails the contractor. Threats to confidentiality. It increases the level of dependence on external entities. Scale of costs. Increase in the cost of the negotiation and monitoring of the contract. Possibility of elimination of the activity by the final customer, i.e., break the contact between the customer and who makes the development. Loss of skilled talent within the company. Change in business and technology during the life of a contract (also replacing the product). Changes in the environment. Remember, as does not quote them a student of the Chair, that the Outsourcing contracts have to be flexible, both parties shall have the authority to initiate changes to make the contract really functional, is why you need the motivation of the parties achieve efficient improvements in technology and the effective achievement of cost reduction for businessas well as expected to the reduction of waste and the creation of business value.