involving incorporate, as it cannot be otherwise, the world of the so-called non-verbal communication to the chapter of interpersonal communications operative. Not long ago, a team director told me: I want to teach my team preventive measures, I want that they prevent from risks, for example against the stress that makes us so much damage in the company, but what I love most, and not get it, it is that they want to make them, that they are those who really understand its importance. Indeed a persuasive, and emotionally intelligent communication, is a difficult challenge for any leader, however when you get achievements in this regard, the worker feels more integrated, more happy, and with greater quality of life. Their motivation is developed; improve their relationships with peers; involvement in work increases, therefore its effectiveness and efficiency; is responsible for their duties, and thriving their autonomy. In a nutshell: increases the company's profitability and reduce risks. Is not common to find us with a director or coordinator of equipment as described in the previous paragraph, but rather with a leader, that acting incongruentemente with what feels like: was angry without getting upset, or happy without being satisfied, and when transmitting something to his subordinates, making it driven by convictions of the type: things have no arrangement, it has always been so, or I can't do anything. Very often complains that he is not responsible for anything, that he is limited to obey orders, and is justified by saying that he only makes his work (his emotions when you get home). Obviously, in a working environment, all communicate, and if we focus on the Steering, so that they become, with his post, model of communication to others, and therefore its communicative responsibility, given the position they occupy, is greater. Vital is that the leader identify and understand both their emotions and their subordinates, and that sooner than later, is when he feels an emotion, or account when perceive emotions in the team, or any of its members.