have a perspective in the long term, but at the same timework and insist on concrete achievements in the short term. Present and sell each of small achievements is what will do that barriers and resistance to change go down and even disappear, and those who were detractors to become the most faithful allies. Providers of solutions for the management companies, which have been working for many years in automating administrative procedures, understands this reality. In fact, in recent years they have been consolidating and profiling some of them with their ability to embrace important processing telematics projects for public administration. Companies that provide solutions for the management and Administration understand every day that their relationship is not limited to being mere suppliers / buyers of technology, but that providers become an interlocutor of essential business to ensure the success of the implantations of ICT solutions. Solutions and its possible adaptations include a wide range of procedures from the citizen's Portal in a town hall to an Integral management of public ground in an autonomous community or a complete automation of the e-procurement process adapted to the new law in any public agency. Solutions eGovernment for all type needs recently the General Sub-Directorate of resources in the Ministry of development implemented a project that represents a firm commitment of this Organization for the rights of the citizen because that allows you to completely manage the course of a resource from the portal website of the Ministry.
Starting with appeal through to check the status of your resource and receive notifications of its resolution of how telematics. Another example of the implementation of ICT in the public administration solutions found in the resource management administrative and contentious. While guaranteeing the confidentiality of the data is performed an automated tracking of the resource since its entry into the Ministry, either on paper or through registry by a web page, until its resolution and communication to the appellant. It's a great social advance. Thanks to new technologies administrations, in partnership with the technology companies, contribute in the creation of new channels of communication between citizens and the Administration, with the aim that at anytime, from anywhere, all citizens can exercise their rights and access to the electronic administration through its citizen's Portal.